WSEAS Transactions on Business and Economics
Print ISSN: 1109-9526, E-ISSN: 2224-2899
Volume 23, 2026
Impact of Quality Management on Employee Performance: An Indian Manufacturing Case Study
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Abstract: Perspectives on quality management (QM) supports businesses organise, track, and document all quality procedures digitally. It provides assurance that the products are made accurately, flawlessly, and in line with all applicable and mandated standards in India. The major aim of the study is to comprehend how QM affects the growth of employee performance especially the Indian manufacturing sector. This shall ensure that the goods are manufactured correctly and without error in India, meeting all necessary and relevant standards. Today, a corporate role is deemed necessary for the improvement of managerial abilities, problem resolution capabilities, customer demand management, and other areas. Several significant Indian manufacturers have obtained ISO 9000/14000/27000 certifications to the manufacturing safety and technical procedures. This study adopted secondary to further enable the research to complete a systematic literature review. The thematic analysis has been accomplished to evaluate appropriate themes for visualising the patterns of information about QM and its impact on the performance of employees in the Indian manufacturing sector. It is in this context that the vast scope of AM's design freedom and increased functionality, coupled with significantly reduced lead times, presents an opportunity to establish a roadmap for broad customisation. The Six Sigma method is commonly used in traditional sectors such as automotive and chip industries to plan quality assurance, Quality Control (QC), or continuous improvement through a heavy reliance on statistics, optimisation techniques, and data.
Keywords:
Total Quality Management, Performance Excellence, Technology Acceptance Model, Innovation Management, Additive Manufacturing, Quality Assurance, Quality Control
Pages: 902-922
DOI: 10.37394/23207.2026.23.70