WSEAS Transactions on Computer Research
Print ISSN: 1991-8755, E-ISSN: 2415-1521
Volume 14, 2026
Unlocking Performance Through Leadership and Good Governance
Authors: , ,
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Abstract: This research examines the connections between organizational performance, employee engagement, governance, and Leadership of the State Civil Apparatus. More specifically, the study considers engagement as a partial mediator through which the impacts of Servant Leadership, Agility Leadership, and Good (Administrative) Governance on Employee Engagement and organizational outcomes are channeled. Using the PLS (Partial Least Squares) method, the study contributes to understanding the constructs by testing the relationships using model-based hypothesis testing. Good Administrative Governance (with transparency and accountability as its primary pillars) has been identified as the most significant contributor to engagement and outcomes. At the same time, Agility Leadership (characterized by an adaptive and responsive leader who drives performance) is identified as the most significant contributor to organizational performance. Both constructs are identified as the most significant motivators and contributors to the organizational performance of the State Civil Apparatus (SCA) and are positively correlated with Employee Engagement. The study also found that Employee Engagement was the most significant predictor of organizational performance, serving as a partial mediator of Good Administrative Governance and Agility Leadership. This statement contradicts Servant Leadership. However, the present study concluded that Servant Leadership, in and of itself, is a `non-motivator` of Employee Engagement and performance. This contradicts the documented literature, which may contribute to the contextual limitations of the existing Public Administration paradigm. This study integrates Servant Leadership, Agility Leadership, and Good Governance into one framework. It contributes to scholarship by articulating a unified framework for the complexity of Leadership and governance in the public sector. The recommendations, from the public sector's perspective, emphasize the need to train leaders to foster adaptability and to practice flexible, transparent governance to improve engagement and performance. This framework should be applied across a variety of organizational settings to assess its applicability and the distinct difficulties it poses in different domains.
Keywords:
Leadership, Good Governance, Employee Engagement, Public Sector Performance, State Civil Apparatus, Partial Least Squares, Public Administration
Pages: 435-442
DOI: 10.37394/232018.2026.14.38