Abstract: Digital transformation is the integration of digital technology into all areas of a business. It’s also a fundamental change in how an organization gives value to its customers. The aim of this work is to identify the importance degrees of factors of digital transformation in banking sector by using intuitionistic fuzzy cognitive map (IFCM) approach. IFCM is considered as suitable tool due to the existence of causal links among the factors, lack of crisp data and the presence of hesitation in data.
DOI: *As the DOI is a unique identifier, it is already available in the pdf version. **The DOI link will be activated in the first midst of January 2026.
Nazli Goker, Mehtap Dursun, "An IFCM Approach for Evaluating Digital Transformation Factors in Banking Sector," WSEAS Transactions on Computers, vol. 18, pp. 70-73, 2019, DOI:
Nazli Goker, Mehtap Dursun. An IFCM Approach for Evaluating Digital Transformation Factors in Banking Sector.
WSEAS Transactions on Computers. 2019;18:70-73.