Organizational Culture, Employee Motivation, Workload and Employee Performance: A Mediating Role of Communication
Author(s): Mahdani Ibrahim, Jumadil Saputra, Muhammad Adam, Mukhlis Yunus
Abstract: The current study seeks to investigate the mediating role of employee communication in the relationship between organisational culture, employee motivation, the workload on employee performance in Batam Port Management Partnership and Business Development Section, Indonesia. This quantitative study involved 50 Batam Port Management Partnership and Business Development with 150 respondents participated in this study. The data collected using a census approach by distributing the questionnaire, and the data analysed with structural equation modelling – partial least square (SEM-PLS). This study indicated that Organizational Culture and Communication have a significant positive relationship with employee performance. Besides that, Motivation and Workload do not have a significant effect on employee performance. In addition, communication mediates the relationship between workload and employee performance. In conclusion, the present study proved that communication is a significant factor in determining employee performance and plays a significant role as mediating variable between workload and employee performance. This study contributes significantly to the theory and government policy in the term of human resource development. The findings of this study can assist the Batam Port Management Partnership and Business Development in increasing their employee performance through communication.
Keywords: Organizational Culture, Employee Motivation, Workload, Communication, Performance
WSEAS Transactions on Business and Economics, ISSN / E-ISSN: 1109-9526 / 2224-2899, Volume 19, 2022, Art. #