WSEAS Transactions on Communications
Print ISSN: 1109-2742, E-ISSN: 2224-2864
Volume 21, 2022
UTAUT2 Model to Investigate the Adoption of E-HRM in the Telecommunication Sector
Author: Jihad Fraij
Abstract: Because of internal dynamics and external influences, employee adoption of e-HRM in developing countries is minimal. To provide a good working experience for e-HRM users, it is necessary to investigate what variables could be influencing adoption. Consequently, the present research is focused on discovering the reasons why the telecommunications sector in Jordan may or may not use e-HRM systems. The Unified Theory of Acceptance and Use of Technology 2 (UTAUT2) was used to generate and define the factors that would be tested experimentally to attain this goal. In this study, we looked at the factors of e-HRM adoption behavior, and we predicted that all of these characteristics had a beneficial impact on the behavior of the telecommunications sector employees. Employees of three private companies which represent the telecommunications sector in Jordan have been given a self-reported questionnaire to complete. SPSS version 25 was used for data analysis. The findings show that e-HRM adoption behavior is favorably influenced by performance expectancy, facilitating conditions, and social influence. In this research, the adoption of e-HRM was not significantly impacted by Effort Expectancy or Hedonic Motivation. Using e-HRM suggests that workers aren’t really worried about the degree of conformity and satisfaction it provides. Using the conceptual model, companies may better understand the factors that influence the adoption of e-HRM by their workers, as well as pinpoint areas in which further effort can be made to improve adoption rates.
Keywords: E-HRM, E-HRM acceptance, E-HRM adoption, Unified Theory of Acceptance and Use of Technology 2 (UTAUT2), Telecommunications Sector, Jordan
DOI: 10.37394/23204.2022.21.12WSEAS Transactions on Communications, ISSN / E-ISSN: 1109-2742 / 2224-2864, Volume 21, 2022, Art. #12